FAQ’s

  • What is Fibre?

    Fibre is the fastest broadband technology available. It works by sending light through fibre-optic cables, capable of transferring information much faster than other technologies.

    At FredNET we believe in keeping it simple and fast, so we only install Fibre services for our customers.

    If you are lucky enough to be at one of supported subdivisions, such as Harrow Green in Rolleston we’ve partnered with Multimedia Communications to install UltraFast Fibre Broadband (UFB) to your house already.

    To get connected to Fibre please follow this link to our signup page.

  • The benefits of Fibre

    While there are many options in the market now, fibre offers many benefits over other technologies, these include;

    Low Latency

    Ultra-fast fibre offers low pings, crucial for online gaming and video conferencing.

    Reliability

    Fibre cables are more resistant to interference from weather and electromagnetic signals, ensuring a stable, uninterrupted connection.

    Fast Speeds

    Download and upload speeds are much higher and far more consistent than other technologies.

    Makes streaming content seamless and easy.

    Better for Remote Work and Learning

    Smooth video conferencing without audio or video drops.

    Faster access to cloud-based applications and data.

  • Connecting to FredNET

    Once you’ve completed your signup to FredNET our install team will be in touch to confirm your activation date and next steps.

    If you chose to purchase a TP Link modem from FredNET we will send this out to your requested address ready for you to connect up. Its already configured so you just need to plug it in.

    If you have decided to you use your own modem you will need to ensure its configured correctly, the settings are below;

    WAN Connection Type: DHCP (Automatic IP/Dynamic IP/IP over Ethernet)

    802.1Q: Enabled

    VLAN ID (802.1Q): 10

    802.1P (Priority): 0

    IP Version: IPv4 or IPv6

    MTU Size: 1492 or 1500

    NAT: Enabled

  • How to change your TPLink WiFi password

    1. Connect to the router via the web address http://tplinkwifi.net/ or http://192.168.0.1

    2. Enter the Local Admin Password, for your device

    3. Once logged into the router, select the 'Wireless' tab at the top of the screen

    4. You can now change the password under Wireless Settings

    5. Click ‘Save’ once done